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Clinics today face rising costs and growing administrative workloads. Are you one of them?

Managing appointments, billing, referrals, prescriptions, and data entry manually bogs down staff and creates friction for patients. But intelligent automation finally provides a solution to streamline cumbersome workflows and eliminate repetitive tasks.

Let’s explore the top 5 high-impact clinic process automation use cases:

  1. Patient Scheduling and Registration

  • Registration accounts for 20% of administrative costs (McKinsey).

  • Automating appointment scheduling, registration, insurance verification with bots can save 4 hours per employee per week.

  • Seamlessly integrates with EHR system to auto-populate forms, validate info.

  • Enables self-service booking 24/7.

2. Medical Billing

  • 30% of bills contain errors resulting in denials and payment delays (Athenahealth).

  • Automation bots accelerate billing by auto-checking eligibility, coding claims, following up on unpaid claims.

  • Can reduce claim errors by 90% through payer policy adherence (Olive).

  • Shorten payment cycles by upto 80% through faster processing (Contexture).

3. Referral Management

  • Mishandled referrals lead to delays in care and poor patient experiences.

  • Intelligent automation coordinates referrals seamlessly. Bots identify type of referral, route to correct staff, track status.

  • Eliminates misplaced faxes, undelivered messages, and follow-up confusion.

  • Improves care coordination through organized centralized system.

4. Prescription Management

  • Managing prescription fulfillment remains largely manual.

  • Automating renewal requests, pharmacy communications, and tracking removes friction.

  • Bots ensure patients get medication on time and providers have full visibility.

  • Reduces chance of errors from manual re-entry of prescription info.

5. Data Entry

  • Entering patient records, test results, forms manually bogs down staff.

  • AI data entry bots can input info 3x faster than humans with 100% accuracy (Anthropic).

  • Automating data entry of unstructured medical docs like PDFs and scans frees up staff time.

  • No more deciphering poor handwriting or typos!

Clinic automation is now within reach. Let us assess where intelligent bots can have the biggest impact on streamlining your workflows.


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